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Services & Solutions
Cardholder Recover Services serves as a single-point-of-contact for account reconciliation, disputed transactions, and fraud documentation, providing an outsourced solution to the chargeback process which results in decreased losses to credit unions. Benefits of implementing the CRS solution include:
- Eliminating 100% of institution’s exposure to losses due to negligence
- Transferring the responsibility of handling customer disputes
- Dedicating more time to exploring profitable opportunities
- Spending less time and money on employee training
- Relying on industry experts to prepare fraud files for filing with insurance providers
- Discovering one solution for all cardholder disputes
“Cardholder Recovery Services option provides us with an excellent outsource solution to our Debit Chargeback process by providing fast processing, along with great follow-up, which results in decreased losses to our credit union.”
Mary R. Howard
Executive Vice President
University of Illinois Employees’ Credit Union
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