Organizational Development
Organizations are complex systems of people, processes and environment. In order to integrate people successfully into these complex systems, a working model of organizational performance is needed.
Organizational Effectiveness Assessment
The desired goal of any consulting experience is to improve the performance and profitability of the organization and its employees. Credit union managers have realized for some time that a multi-pronged approach is needed to fully affect change and that one intervention alone is not always enough to improve performance. The organizational effectiveness assessment identifies the root causes of performance deficits and provides solutions and recommendations for improvement.
Features
- In-depth interviews with employees throughout the various levels of the credit union
- Analysis of organizational processes
- Review of documents, products and services
- Recommendations for improvement or change
- Easy-to-read report detailing findings and recommendations
- Comprehensive consulting session with resulting action plan
Benefits
- Employees provide a valuable, inside source of information that can be difficult to access otherwise.
- A team of consultants with a wide range of experiences offers a unique approach.
- The organization is reviewed and analyzed at multiple levels.
- Objective, in-depth analysis uncovers challenges and areas for improvement.
- Action plan gives specific suggestions for changes to be implemented throughout the credit union.
Organization Structure Design
An effective organizational structure allows the CEO to utilize the management team to its fullest capacity. Oftentimes as an organization grows, the structure becomes outdated and ceases to offer the same benefits it once did. It is important to review the structure of the organization and make sure that it is operating at maximum efficiency.
Features
- Review of organizational chart
- Analysis of current business plan
- Analysis of current job roles
- Assessment of decision making authorities
- Comparison to similar organizations in the financial services industry
- Review of individual capacity and talents
Benefits
- Organizational chart is updated to reflect growing needs of the credit union.
- Effectiveness of reporting relationships is maximized.
- Organizational structure is reconfigured to help achieve business goals.
- Decisions are made at the lowest level possible, enhancing member service.
- Independent consultant objectively analyzes capacity of key employees.
- Communication flow is enhanced and improved.
- Evolution of jobs is identified and formalized.
- Unnecessary duplication of efforts is identified and eliminated.
- Credit union structure mirrors current workplace best practices.
- Optimized staffing levels reduce unnecessary operating expenses.
- Result can be used as a tool for succession purposes and career development.
To request more information, contact Liz Aperauch at 866.834.4479, ext. 1142, via email at liz.aperauch@HRx.net or click here.
